Shipping & Returns
SHIPPING & RETURNS
To initiate a return please email us at tbrborders@gmail.com. We ONLY offer STORE CREDIT for returns!!
Shipping
- $6 flat-rate US shipping, when making returns customer is responsible for return shipping
- Free local pick-up is available in Surf City, NC
- Orders are processed and shipped within 24-48 hours.
- Online orders ship through USPS. Tracking information is issued and emailed when the order is shipped.
Blue Ridge Boutique is NOT responsible for:
- Incorrect addresses
- Delays with USPS or UPS shipping
- International Duties or Customs Charge
- Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links:
Returns
We want all of our customers to feel beutiful in their Blue Ridge Boutique purchases, but if you need to return an item you have 7 days to return for STORE CREDIT.
Returns must be sent to our storefront.
Blue Ridge Boutique
108 Charlie Merlin Drive Unit D
Surf City, NC 28445
We accept all returns made within 7 days from the date on your receipt for in store purchases, from the delivery date for shipped online purchases, and for pick up orders, 7 days begins from when we send our your pickup notification email.
All returns are eligible for STORE CREDIT ONLY.
Final sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:
Sale items, jewelry, personalized items, swimwear, undergarments, seasonal decor, beauty products, snacks.
Shipping fees are not refundable.
All sale items are final sale.
Damages must be reported within 3 days of receiving merchandise or cannot be returned.